Support

Support

e-mail: 

phones:

  • +49 351 2132729 (acceptable languages are German and English)
  • +420 606 765 909 (acceptable languages are English and Czech)

If you have an access to our helpdesk, you can follow this link: helpdesk.allium.online

The reaction time frame is 5 business days for non-critical issues, and 1 business day for critical issues. Bussiness hours are 9:00 - 17:00 (CET).

Also please follow our documentation on http://docs.pimics.com to get more details about Pimics.

Allium Group contacts

Company Allium is the owner of Pimics product. Here is the contact details to our officies.

Headquartes

allium@allium.cz

+420 547 250 237

Allium, s.r.o.
Náměstí republiky 366/1
614 00 Brno
Czechia
https://www.allium.eu/en/contact

German subsidiary

allium@allium.de

+49 351 2132729

Allium (Deutschland) GmbH
Lohrmannstraße 20
01237 Dresden
Germany
https://www.allium.ch/de/kontakt

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