See below the contact details and channels where you can be in touch with us.
  • e-mail:
  • phones:
    • +49 351 2132729 (acceptable languages are German and English)
    • +420 606 765 909 (acceptable languages are English and Czech)
If you have an access to our helpdesk, you can follow this link:
The reaction time frame is 5 business days for non-critical issues, and 1 business day for critical issues. Bussiness hours are 9:00 - 17:00 (CET).
Also please follow our documentation on to get more details about Pimics.

Allium Group contacts

Company Allium is the owner of Pimics product. Here is the contact details to our officies.

+420 547 250 237
Allium, s.r.o.
Náměstí republiky 366/1
614 00 Brno

German office
+49 351 2132729
Allium (Deutschland) GmbH
Lohrmannstraße 20
01237 Dresden

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